Olivia Stationery

Is there a required minimum order? Yes

What is the charge for not reaching the minimum number of orders? If fewer than 10 are required, they will normally be charged as 10.

Is there a limited selection of invitation styles or can they be customised? Tailored designs

Does the invitation cost also cover the printing? Yes

What kind of printing to you offer? Digital, Other (Items are printed on a photo-quality inkjet printer. This allows full colour to be used when required, and it ensures that there are no platemaking or pre-press costs, so that I can offer small quantities at an economical price. It also allows me to print on heavy-gauge card, and on envelopes, without any loss of quality.)

What is the charge for national mailing? Normally a uniform charge of £14.00 irrespective of the number and weight of the items. Where the net value of the order is below £100, the carriage charge is reduced to £7.50. Overseas delivery is available, the shipping charge being 10% of net order value in Europe and 15% elsewhere.

Form of payment: Credit or debit card (processed via PayPal, so that customers do not need to supply card details to me) or cheque. Please note that, unlike most Internet traders, I do not require full payment in advance. A £75 deposit is due on placing an order; the balance becomes due only when the customer has seen the proofs and approved them for printing.